Phone: +62812-2577-7022

Email: helpdesk@centronilo.com

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Shipping Policy

Currently we only ship within the USA .

Orders are generally shipped within 48 hrs. (Monday – Friday) using USPS
the quality delivery time is 3-7 days(Monday – Saturday) using DHL Express
the quality delivery time is 2-4 days

Shipping rates are:

$5.99 for all Products using USPS
$20.99 for all Products using DHL Express

While we comply with use reasonable efforts to satisfy the shipping and delivery dates provided above, we shall not be liable for any delays in shipments.

Order changes

Once your order has been confirmed, it can't be modified or cancelled. If you would like to return a product, you've got to start the returns procedure once you've got received the item.

Item not received

If you've got successfully placed an order and haven't received it yet while the tracking status shows it's delivered. you would like to contact the carrier to seek out your Products as once the item is bagged we do not have control over it (once it’s by the carrier ) , but if the problems still persists kindly email us Mail: helpdesk@centronilo.com we'll try our greatest to help you.

Sometimes tracking information won't be available. this might flow from to technical issues thanks to which the tracking information isn't updated on the app. In such cases, if you're still unable to locate your item, contact us  Mail: helpdesk@centronilo.com we'll assist you...

⏱ Contacting Hours:

Mon-Fri: 8:00 am - 5:00 pm

Sat: 8:00 am - 3:00 pm

Sun: 9:00 am - 2:00 pm

Phone: +62812-2577-7022
Email: helpdesk@centronilo.com

Need Assist or Support ?

⏱ Contacting Hours:

Mon-Fri: 8:00 am - 5:00 pm

Sat: 8:00 am - 3:00 pm

Sun: 9:00 am - 2:00 pm

Phone: +62812-2577-7022
Email: helpdesk@centronilo.com


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